Frequently Asked Questions
What is care management?
Sage Solutions provides personalized, concierge care management to help families navigate the challenges of aging. Our Care Navigators assess needs, coordinate healthcare providers and services, guide important decisions, and advocate for your loved one’s well-being. With deep knowledge of Connecticut’s senior care landscape, we bring clarity to complex situations and help families plan confidently for the future.
How do I know if I need Sage Solutions, and when should I reach out?
You may benefit from Sage if you’re unsure what care your loved one needs, feeling overwhelmed by coordinating services, concerned about safety or memory changes, navigating family disagreements, or managing a hospital discharge or transition to senior living.
The best time to plan is before a crisis, but it’s never too late to get support. Start with a complimentary 30-minute consultation to discuss your concerns and explore next steps.
What services does Sage Solutions offer?
Sage provides personalized guidance and coordination across a wide range of aging-related needs, including:
- Comprehensive care assessments and personalized care planning
- Assisted living, memory care, and facility placement
- In-home care coordination and aging-in-place planning
- Hospital discharge and care transition planning
- Dementia and memory care planning
- Home safety assessments and modifications
- Financial, legal resource, Medicaid, and benefits navigation
- Family guidance and conflict resolution
- Ongoing care management, coordination, and advocacy
Our goal is to connect the right resources, anticipate changing needs, and help families make informed decisions.
How do you select service providers and senior living communities that you recommend?
Your loved one’s best interests come first. Sage’s care navigators include licensed social workers, nurses, gerontologists, and other aging-related specialists. We evaluate options based on your loved one’s needs, preferences, location, and care requirements—not referral arrangements or financial incentives. Our independent guidance helps families make informed decisions with confidence.
Can you help with complex needs like dementia or mobility challenges?
Yes. Sage helps families navigate changing needs through personalized care planning, home safety recommendations, memory care guidance, and coordination among healthcare providers and other professionals. We take a whole-person approach that prioritizes safety, dignity, independence, and quality of life.
Who should be on my elder care team, and why does it matter?
An effective care team may include medical providers, an elder law attorney, a financial advisor, family members, and other specialists. Sage helps bring these professionals together, coordinate services, and keep everyone focused on your loved one’s needs and goals. We serve as your family’s central point of coordination, helping ensure nothing important falls through the cracks.
How are your services priced, and does insurance cover them?
Sage Solutions charges on an hourly basis, with no required packages or fees. Please contact us to discuss rates and whether any coverage may apply to your circumstances.
Do you provide ongoing support, or is it a one-time service?
Both options are available. Sage can help with a specific concern or provide ongoing care management as needs evolve. Ongoing support may include regular check-ins, care plan updates, provider coordination, transition planning, and continued oversight—particularly valuable when navigating progressive conditions such as dementia.
Can you help when family members disagree about care decisions?
Yes. Sage facilitates thoughtful conversations that help families understand care needs, explore options, and work toward informed decisions centered on their loved one’s wishes and well-being. When additional support is needed, we can connect families with mental health professionals experienced in caregiving and family dynamics.
How do I get started?
Begin with a complimentary 30-minute consultation with Tully. There’s no obligation or pressure—just an opportunity to share your concerns, ask questions, and explore how Sage can help. You’ll gain greater clarity about your family’s situation and potential next steps.
What happens after an initial assessment?
Sage develops a personalized plan based on your loved one’s needs, preferences, priorities, and goals. We identify recommended services, resources, and next steps, then can help implement the plan through provider coordination, family communication, and transition planning. You can choose one-time guidance or ongoing support as circumstances change.
How is Sage Solutions different from a home care agency?
Home care agencies provide hands-on assistance with daily activities. Sage manages the bigger picture—assessing needs, coordinating providers, guiding care decisions, planning for transitions, and advocating for your loved one. We help ensure that the different pieces of care work together to support safety, independence, and quality of life.